OpenStore to establish fulfillment center in Kansas City, investing $5 million and creating 46 new jobs

OpenStore, an innovative e-commerce platform transforming how businesses scale and operate, announced today that it will establish its first-ever fulfillment center in Kansas City, investing $5 million and creating 46 new jobs.

“No matter the industry, Missouri delivers what innovative businesses like OpenStore need to invest, grow, and thrive,” said Governor Mike Parson. “It’s always exciting to see cutting-edge companies choosing the Show-Me State due to our strategic location, superior infrastructure and talented workforce. We welcome OpenStore to Kansas City and look forward to its contributions to the area’s growing distribution sector.”

The 113,000-square-foot facility, located at Executive Park Logistics Center, positions OpenStore to provide faster and more efficient service to its growing portfolio of e-commerce brands. The investment is expected to bring 46 new jobs to the Kansas City region in the next five years. OpenStore expects to open the new facility in March 2025.

“We are thrilled to announce the opening of our first fulfillment center in Kansas City, Missouri — a major milestone that underscores OpenStore's incredible growth and our commitment to delivering world-class service to our customers,” said David Reifschneider, head of supply chain at OpenStore. “This expansion not only enhances our operational capabilities but also positions us to better serve our customers while implementing technology-driven fulfillment solutions. The future is bright and we’re excited to embark on this next chapter of growth and opportunity with the significant talent resources in the Kansas City region.”

OpenStore is the largest operator of businesses on Shopify, with more than 100,000 SKUs and a customer base exceeding 2 million. The e-commerce company is committed to scaling its portfolio through investments in technology and innovation, improving customer support with its AI-powered tool, OpenDesk, and optimizing logistics with its new fulfillment center.

“We’re thrilled to support OpenStore as it joins a growing list of high-tech employers expanding in Kansas City,” said Michelle Hataway, Director of the Department of Economic Development. “We look forward to OpenStore helping Missourians prosper in the Kansas City region by bringing additional investment and new jobs to the area.”

For this expansion, OpenStore will benefit from the Missouri Works program, a tool that helps companies expand and retain workers by providing access to capital through withholdings or tax credits for job creation.

What others are saying

“I am proud OpenStore chose Kansas City to plant its roots for its first-ever fulfillment center,” said Kansas City Mayor Quinton Lucas. “With OpenStore's innovative e-commerce technology and our world-class distribution capabilities, talented workforce, and ideal location, I look forward to an exciting chapter in growing our digital economy in Kansas City.”

“We're a city of innovators and we're proud to welcome an innovative company like OpenStore to Kansas City,” said Steven Anthony, Vice President of the Economic Development Corporation of Kansas City. “We look forward to the continued growth and success of their operations here.”

“Kansas City continues to be a key player in industrial growth and innovation, attracting 70 million square feet of development in the past decade,” said Josie Calkins, Director at KC SmartPort, a strategic affiliate of the Kansas City Area Development Council. “The region’s unmatched location and logistics advantages are highly attractive to technologically innovative companies like OpenStore looking to optimize their operations and expand their reach.”

“We are excited to welcome OpenStore to Missouri, where innovation and industry meet to create extraordinary opportunities,” said Subash Alias, CEO of Missouri Partnership. “Their investment in Kansas City highlights the strength of our central location, robust infrastructure, and skilled workforce. Missouri continues to be a premier destination for e-commerce and logistics companies, and we look forward to seeing OpenStore thrive in our state.”

About OpenStore

OpenStore is the largest operator of businesses on Shopify. With over 100,000 SKUs and a customer base exceeding 2 million, OpenStore invests in innovation and technology to drive sustainable growth and long-term success across its diverse portfolio.

To learn more about OpenStore, visit open.store.

About the Missouri Department of Economic Development

The Missouri Department of Economic Development (DED) works to create an environment that encourages economic growth by supporting Missouri’s businesses and diverse industries, strengthening our communities, developing a talented and skilled workforce, and maintaining a high quality of life. As one team built around the customer and driven by data, DED aspires to be the best economic development department in the Midwest. Through its various initiatives, DED is helping create opportunities for Missourians to prosper.

For the latest updates on DED’s current or future programs and initiatives, visit DED’s website.

About the Missouri Works Program

As the state’s number one incentive tool for expansion and retention, the Missouri Works Program helps businesses access capital through withholdings or tax credits to embark on facility expansions and create jobs. This program can also help businesses purchase equipment to maintain its facility in Missouri.