Missouri Broadband Provider Survey

A key strategy to accelerate broadband deployment in Missouri is to understand the barriers and challenges facing the broadband provider community. This survey is designed to record your company’s thoughts on the specific barriers impeding infrastructure deployment and adoption of broadband in Missouri. The Office of Broadband Development appreciates your time in completing this survey and requests only one survey response per company. The cumulative results of this survey will aid our office in determining future priorities, the data necessary to help make policy decisions, and provide ideas to ease or remove barriers. Broadband, for all areas of our state, is vitally important and necessary for our citizens to be successful in today’s global economy. A special recognition to Connected Nation for allowing us to adapt this survey for Missouri. Deadline for completion is May 31, 2019.

Provider Name *

Representative Completing Survey *

Representative Email *

Other (please specify)

To what extent do these Hard Barriers impede your ability to deploy or expand broadband infrastructure at a local or regional level?

"Hard Barriers" are those which delay or prevent the physical development, expansion, or upgrading of infrastructure.

	Major barrier	Minor barrier	Not a barrier at all	Don't know or not applicable
Acquiring easements	Acquiring easements - Major barrier	Acquiring easements - Minor barrier	Acquiring easements - Not a barrier at all	Acquiring easements - Don't know or not applicable
Cost of middle mile access	Cost of middle mile access - Major barrier	Cost of middle mile access - Minor barrier	Cost of middle mile access - Not a barrier at all	Cost of middle mile access - Don't know or not applicable
County government zoning regulations	County government zoning regulations - Major barrier	County government zoning regulations - Minor barrier	County government zoning regulations - Not a barrier at all	County government zoning regulations - Don't know or not applicable
County right-of-way permitting	County right-of-way permitting - Major barrier	County right-of-way permitting - Minor barrier	County right-of-way permitting - Not a barrier at all	County right-of-way permitting - Don't know or not applicable
Lack of available spectrum	Lack of available spectrum - Major barrier	Lack of available spectrum - Minor barrier	Lack of available spectrum - Not a barrier at all	Lack of available spectrum - Don't know or not applicable
Lack of middle mile infrastructure	Lack of middle mile infrastructure - Major barrier	Lack of middle mile infrastructure - Minor barrier	Lack of middle mile infrastructure - Not a barrier at all	Lack of middle mile infrastructure - Don't know or not applicable
Lack of subsidies/incentives	Lack of subsidies/incentives - Major barrier	Lack of subsidies/incentives - Minor barrier	Lack of subsidies/incentives - Not a barrier at all	Lack of subsidies/incentives - Don't know or not applicable
Cost of capital	Cost of capital - Major barrier	Cost of capital - Minor barrier	Cost of capital - Not a barrier at all	Cost of capital - Don't know or not applicable
Local government (i.e. city, village, township) right-of-way permitting	Local government (i.e. city, village, township) right-of-way permitting - Major barrier	Local government (i.e. city, village, township) right-of-way permitting - Minor barrier	Local government (i.e. city, village, township) right-of-way permitting - Not a barrier at all	Local government (i.e. city, village, township) right-of-way permitting - Don't know or not applicable
Local government (i.e. city, village, township) zoning regulations	Local government (i.e. city, village, township) zoning regulations - Major barrier	Local government (i.e. city, village, township) zoning regulations - Minor barrier	Local government (i.e. city, village, township) zoning regulations - Not a barrier at all	Local government (i.e. city, village, township) zoning regulations - Don't know or not applicable
Low density of households	Low density of households - Major barrier	Low density of households - Minor barrier	Low density of households - Not a barrier at all	Low density of households - Don't know or not applicable
State right-of-way permitting & approval process	State right-of-way permitting & approval process - Major barrier	State right-of-way permitting & approval process - Minor barrier	State right-of-way permitting & approval process - Not a barrier at all	State right-of-way permitting & approval process - Don't know or not applicable
Physical geography/terrain	Physical geography/terrain - Major barrier	Physical geography/terrain - Minor barrier	Physical geography/terrain - Not a barrier at all	Physical geography/terrain - Don't know or not applicable
Pole attachments & requirements	Pole attachments & requirements - Major barrier	Pole attachments & requirements - Minor barrier	Pole attachments & requirements - Not a barrier at all	Pole attachments & requirements - Don't know or not applicable
Pole restrictions	Pole restrictions - Major barrier	Pole restrictions - Minor barrier	Pole restrictions - Not a barrier at all	Pole restrictions - Don't know or not applicable
Tower siting issues (FAA, FCC restrictions, requirements, etc.)	Tower siting issues (FAA, FCC restrictions, requirements, etc.) - Major barrier	Tower siting issues (FAA, FCC restrictions, requirements, etc.) - Minor barrier	Tower siting issues (FAA, FCC restrictions, requirements, etc.) - Not a barrier at all	Tower siting issues (FAA, FCC restrictions, requirements, etc.) - Don't know or not applicable
Trenching restrictions or permitting (private entities)	Trenching restrictions or permitting (private entities) - Major barrier	Trenching restrictions or permitting (private entities) - Minor barrier	Trenching restrictions or permitting (private entities) - Not a barrier at all	Trenching restrictions or permitting (private entities) - Don't know or not applicable

Other (please specify). Alternatively, please provide more detail on any of the items selected above.

Do you have suggestions or ideas for easing or eliminating any of the Hard Barriers listed above?

Do you encounter state-level Hard Barriers to broadband expansion? Again, "Hard Barriers" are those that delay or prevent the physical development, expansion, or upgrading of infrastructure.

Yes

If "Yes," please describe.

To what extent do these Soft Barriers impede your ability to deploy or expand broadband infrastructure at a local or regional level?

“Soft Barriers” are those related to broadband adoption and/or the demand for broadband service, that may prevent households or businesses from subscribing.

	Major barrier	Minor barrier	Not a barrier at all	Don't know or not applicable
Concerns related to online security	Concerns related to online security - Major barrier	Concerns related to online security - Minor barrier	Concerns related to online security - Not a barrier at all	Concerns related to online security - Don't know or not applicable
Digital literacy skills of the public	Digital literacy skills of the public - Major barrier	Digital literacy skills of the public - Minor barrier	Digital literacy skills of the public - Not a barrier at all	Digital literacy skills of the public - Don't know or not applicable
Installation fees	Installation fees - Major barrier	Installation fees - Minor barrier	Installation fees - Not a barrier at all	Installation fees - Don't know or not applicable
Lack of awareness of broadband's benefits	Lack of awareness of broadband's benefits - Major barrier	Lack of awareness of broadband's benefits - Minor barrier	Lack of awareness of broadband's benefits - Not a barrier at all	Lack of awareness of broadband's benefits - Don't know or not applicable
Real or perceived cost of broadband service	Real or perceived cost of broadband service - Major barrier	Real or perceived cost of broadband service - Minor barrier	Real or perceived cost of broadband service - Not a barrier at all	Real or perceived cost of broadband service - Don't know or not applicable
Real or perceived cost of computer or device ownership	Real or perceived cost of computer or device ownership - Major barrier	Real or perceived cost of computer or device ownership - Minor barrier	Real or perceived cost of computer or device ownership - Not a barrier at all	Real or perceived cost of computer or device ownership - Don't know or not applicable

Other (please specify). Alternatively, please provide more detail on any of the items selected above.

Do you have suggestions or ideas for easing or eliminating any of the Soft Barriers listed above?

Among the Soft Barriers above, is there a population group(s) in your region that tends to be the most affected?

If you could ask local, county, state, or federal government to enact any policy or do away with any barriers to deployment, what would you request?

In an effort to document Missouri best practices, please indicate three communities or counties in which broadband deployment is easiest, and explain what makes deployment in those communities easier.

Community 1:

Community 1 Best Practice:

Community 2:

Community 2 Best Practice:

Community 3:

Community 3 Best Practice:

Are you currently aware of federal subsidies, loan or grant programs, that can assist in expanding broadband in Missouri?

Yes

If yes, which programs have you considered or pursued for your company's deployment?

Have you ever received support from a federal program to expand broadband access to hard-to-reach or sparsely-populated locations?

Yes

If yes, from which program(s)?

What specific feedback or improvements would you make to the existing broadband assistance programs (i.e. USDA, FCC, etc.)?

Would you be interested in learning more about how to take advantage of FCC, USDA, and other available programs?

Yes

I am currently tracking this and don't need more information at this time

Do you have other thoughts or suggestions for ways the State of Missouri could further assist in acceleration efforts?

Missouri has been chosen to participate in two national broadband mapping projects. One is the Broadband Mapping Initiative, where the State’s Broadband Fabric will be created and the other is led by NTIA in creating a Broadband Availability Map as directed by Congress. To assist with the pilot projects, please provide the best point of contact for CostQuest and NTIA to utilize in requesting your participation:

Name:

Title:

Email:

Phone Number:

To assist the office of Broadband Development in future communications and outreach please provide the following key contacts

Chief Executive Officer/Manager of Missouri Operations:

Name:

Email:

Communications or Public Relations Director/Manager:

Name:

Email:

Government Affairs Director/Manager

Name:

Email:

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